Privacy Policy
At Juwealth Digital Ltd, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, work with us, or contact us.
1. Who We Are
Juwealth Digital Ltd is a registered digital marketing agency in England and Wales, operating under Company Number 16239618. Our registered office is located at flat 3, 274 Penn Road, Wolverhampton, WV4 4AD, England, United Kingdom. For any questions about this Privacy Policy or how we handle your data, you can contact Joyce at: joyce@juwealthdigital.co.uk, or call us on 01902953263.
In accordance with UK data protection laws, Juwealth Digital Ltd acts as the Data Controller for any personal information you provide to us. This means we are responsible for deciding how and why your personal data is collected, stored, and used.
2. What Information We Collect
Depending upon your use of our site, we may collect some or all of the following personal and non-personal data:
- Name
- Business/company name
- Job title
- Profession
- Contact information such as email addresses and telephone numbers
- Demographic information such as post code, preferences, and interests
- IP address, browser type, and location (via cookies and analytics)
- Operating system
- A list of URLs starting with a referring site, your activity on our site, and the site you exit to.
3. We may collect this data when:
- You fill out a form on our website
- You contact us by phone, email, or social media
- You sign up for a free strategy session, newsletter, or lead magnet
- You become a client or work with us on a project
- You browse our website (cookies and analytics)
4. Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
5. Why We Collect Your Data
Under UK GDPR, we collect and use your data on the following lawful bases:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legitimate interest: To improve our website, services, and communication
- Legal obligation: To meet accounting, legal, and regulatory responsibilities
6. How We Use Your Data
We may use your data to:
- Respond to your enquiries or service requests
- Deliver services you’ve signed up for
- Send helpful updates, offers, or newsletters (only if you opt in)
- Improve our services and website through analytics
- Fulfil legal, financial, or administrative obligations
7. Cookies & Tracking Tools
Our website uses cookies to:
- Remember your preferences
- Track how you use our site
- Improve user experience
- Run marketing and remarketing campaigns
You can manage or disable cookies through your browser settings.
8. Who we share information with
We treat your personal data with care and only share it when necessary and in accordance with the law.
- Legal Requirements
We may disclose your personal data where required by law or in response to valid requests by public authorities. This may include:
- Complying with legal obligations
- Responding to court orders or regulatory requirements
- Cooperating with law enforcement or government agencies
2. Third-Party Service Providers
We sometimes work with trusted third-party partners to help deliver our services. These may include:
- Payment processors (e.g. Stripe, PayPal)
- Marketing and advertising platforms (e.g. Google, Meta)
- CRM and automation tools
- Analytics services (e.g. Google Analytics)
- Hosting or cloud storage providers
In these cases:
- We only share the minimum data necessary
- We ensure all third parties follow GDPR-compliant data protection practices
- We have appropriate contracts or Data Processing Agreements (DPAs) in place to protect your data
- International Data Transfers
Some of our providers may process your data outside the United Kingdom or European Economic Area (EEA).
Where this occurs, we ensure:
- Your data is only transferred to countries with adequate protection as recognised by the UK government, or
- Appropriate safeguards (such as Standard Contractual Clauses (SCCs)) are in place to ensure your data is treated securely and in line with UK GDPR
- Anonymised Data and Statistics
We may compile and share aggregated, anonymised data (e.g. usage trends, website traffic) with third parties such as partners, affiliates, or prospective investors. This data does not identify you personally and cannot be used to re-identify you.
- No Sale of Data
We do not sell your personal data to anyone, under any circumstances.
9. How We Store and Protect Your Data
We store your data securely and take reasonable steps to protect it, including:
- SSL encryption on our website
- Password-protected systems
- Access control within our team
- Regular backups and audits
10. How long we keep information
We keep your personal data only as long as necessary. Typical retention periods include:
- Email marketing: Until you unsubscribe
- Client records: 6 years (for legal and financial purposes)
- Analytics data: Up to 26 months (then deleted or anonymized)
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
11. How We Use Cookies
We use cookies to enhance your experience on our website and to help improve our products and services. When you browse our site, your device may also receive cookies from third parties—these are set by external websites or services, not by us. These third-party cookies support features like social media sharing and help us gather usage statistics. Additionally, we use Google Analytics, which also relies on cookies, to collect data on how visitors interact with our site. This helps us understand user behavior and improve overall functionality.
12. Contacting Us
If you have any questions about this Privacy Policy or how we handle your personal data, please feel free to get in touch with us by email at joyce@juwealthdigital.co.uk, by telephone on 01902953263, or by post at flat 3, 274 Penn Road, Wolverhampton, WV4 4AD. To help us respond to your enquiry efficiently, especially if it relates to the personal data we hold about you, please make sure your request is clear and specific.
13. Changes to This Policy
We may update this Privacy Policy from time to time, such as when there are changes in the law. Changes will be posted on this page, and where appropriate. By continuing to use our site after any changes are posted, you agree to the revised policy. We encourage you to review this page regularly to stay informed.